REFUND AND CANCELLATION POLICY
The user must provide ND with the correct information pertaining to the cardholders name, card type, the card number, the card expiry date and the security code on the back of the card (if any) in order to make payment to ND. The user shall be responsible for the correctness of the information provided and shall not be indemnified if the information is wrongly entered whether intentional or unintentional.
The user must ensure the correctness of all details of the booking before finally booking their tickets as ND will accept no responsibility and will not issue a refund for wrong bookings that are the fault of the user. The Portal shall not cancel any bookings once the transaction is completed.
Once the booking has been processed, the user will receive a confirmation e-mail to their e-mail address with all the relevant details of their booking. ND is not responsible and will not issue a refund to the user for selecting the wrong tickets. The online booking is non transferable and cannot be further sold.
All the bookings are non refundable.
Cancellation of tickets
The booking is valid only for the viewing of the show at the specified time and location. The booking shall become valueless and non refundable if not used on the date specified on its face.